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Contact us

We’re here to help

During the COVID-19 outbreak, our staff are working from home. All have access to emails and can be contacted as usual. Please therefore use email as the first means of contact. Please refrain from sending us post; try to scan and send by email instead. Where possible, phones have been diverted to mobile numbers, so direct dial numbers may still be functioning if you need to speak to someone.

Claims

To contact us by phone, please call:

+44 (0) 28 9032 0190 Learn more

Office hours for existing claims are Monday to Friday, 9:00am to 5:00pm

Alternatively, you can contact us by email. 

New Claims

fnol@ie.rsagroup.com

Existing motor and property damage claims:

mpdclaims@ie.rsagroup.com

Existing motor injury and liability claims:

milclaims@ie.rsagroup.com

Underwriting

To contact us by phone, please call:

+44 (0) 28 9032 0190 Learn more

Office hours for existing claims are Monday to Friday, 9:00am to 5:00pm

You can also contact us by emailing commercial@ni.rsagroup.com

For single vehicles, email motorsme.belfast@ie.rsagroup.com

If you wish to write to us

Offices

Belfast:
RSA NI Insurance Limited
Law Society House
90-106 Victoria Street
Belfast
BT1 3GN

Dublin Headquarters
RSA Insurance Ireland DAC
RSA House
Dundrum Town Centre
Sandyford Road
Dundrum
Dublin 16

A general enquiry

RSA NI Office Hours:

Monday to Friday, 9:00am to 5:00pm 
Saturday/Sunday/Bank Holiday Closed

Contact Details:
Tel: 028 9032 0190
 

From Outside UK
Tel: + 44 28 9032 0190
 

Email: rsani@ie.rsagroup.com

A complaint

Our aim is to provide you our customer with first class service at all times. Your view of the service we give you is very important to us and we welcome your comments on any aspect of the way we do things.

When we make a mistake or we do not meet your expectations we want to hear about it, because it provides us with the opportunity to improve our service. If you make a complaint, we will investigate it promptly because when things go wrong, solving the problem is a priority for us.

To register a complaint, simply click on the link below.

Submit a complaint

Our telephone directory

You can view our internal telephone directory by clicking here.

Find a Broker

The best way find your local qualified insurance broker is through the link below.

Find a Broker