Our aim is to provide you our customer with first class service at all times. Your view of the service we give you is very important to us and we welcome your comments on any aspect of the way we do things.

When we make a mistake or we do not meet your expectations we want to hear about it, because it provides us with the opportunity to improve our service. If you make a complaint, we will investigate it promptly because when things go wrong, solving the problem is a priority for us.

We are proud of our people - so your compliments are important to us, too. When a staff member exceeds your expectations in service delivery we would like to hear about it. Recognising the efforts of our staff helps us to encourage a customer focused approach across every part of our business.

To register a complaint or a compliment, simply click on the link below.

• Submit a complaint